Information Technology Department

Department Responsibilities
  • Maintains and secures Conference network infrastructure and data systems, ensuring reliable technology foundation for ministry operations across Iowa and Missouri
  • Provides technical support and training to Conference staff and local churches, empowering ministry leaders with the digital tools needed for effective outreach and administration
  • Manages Conference website hosting, email systems, and digital communication platforms, facilitating seamless connection within our church community
  • Oversees audiovisual equipment and streaming capabilities for Conference events, expanding access to worship experiences and training opportunities with Communication Department
  • Implements data security protocols and backup systems, protecting sensitive information and ensuring business continuity for Conference operations

Useful Resources

AV Hardware & Production Guide

This guide covers recommended audio, video, and lighting hardware for churches. It is designed to provide a starting point for common purchasing decisions.

Important Note on Purchasing: Please contact us before purchasing to ensure you select the best option for your specific use case and to ensure you get the best prices. We offer an excellent non-profit discount with bhphotovideo.com, typically ranging from 15% to 20%, sometimes more off MSRP.

Audio Equipment

Sound Boards

  • Behringer Wing - Full Size – Top-tier features and flexibility for the price.
  • Behringer Wing Compact – Same features as above, smaller footprint.
  • Yamaha TF1-TF5 – Good quality boards, but simple and lacking in features compared to the above for the price.

Stage Boxes

  • Behringer SD16 – 16 inputs and eight outputs.
  • Behringer SD8 – 8 inputs and eight outputs.
  • Yamaha Tio1608-D2 – For the Yamaha, required.

Microphones

  • Shure SLX-D – Best mic system.
  • Sennheiser EW-D 835-S – 2nd option.
  • Shure SM57-LC – Best instrument wired mic.
  • RODE NTG2 Shotgun – Best choir mic or room audience pickup, also suitable for pianos.

Speakers

  • QSC LA 108 (1300W Active 8" Line Array) – For installed sound, the best option for larger churches.
  • QSC K12.2 – Portable but also good for installation in smaller churches.
  • JBL EON712 or EON715 – Cheapest option that is still very good.

Video Equipment

Video Switcher

  • BlackMagic Design ATEM Mini Extreme – Live streams and records.

Cameras

  • Canon Vixia G70 – Camcorder, not as good of a sensor as below, but easier to use.
  • Blackmagic Pocket Cinema 4K – Best option, but you need to buy a lens.
  • PTZ Cameras – Expensive and small sensors, also need a controller.
    • Canon PTZ CR300-CR500
    • PTZOptics Move SE 20x

Tripods

  • SmallRig AD-50 – The best budget option with fluid head.
  • SmallRig FreeBlazer – Taller option.

Lighting Equipment

  • CHAUVET DJ EVE P-140 – Best light for the price.
  • CHAUVET DJ COREpar Q60 ILS – Best color light for the price.

Production Computer & Displays

Graphics Computer - ProPresenter and Live Stream

  • Apple Mac Mini M4 (16GB RAM, 256GB storage) – Nothing beats its price and performance.

Monitor

  • 1440p monitor is recommended, but any 1080p monitor around 27 inches would be fine. LG and Acer typically cost about $100.

Projectors - Best for larger than 100-inch screens or for large spaces

  • Epson PowerLite L890E – Highest brightness (8K lumens) for the price and true 4K.
  • ViewSonic LS740HD – Best projector for the price point, but only 5K lumens and Full HD.

TVs - Best for everything if a 100-inch works

  • Hisense Class - U7 Series – Comes in various sizes, max 100in.
  • Hisense - Class QD7 – Same as above.

Church Networking Guide

A solid network is the backbone of your ministry's digital operations, from livestreaming to administration.

Important Note on Purchasing: Please contact us before buying any network equipment. We can help you design the right solution for your church's specific needs and ensure you receive the best possible pricing on professional-grade networking hardware.

Core Networking Concepts

Internet Connection – Your main link to the outside world for streaming, online giving, emails, etc. If it's slow or unreliable, your live stream or online systems will struggle.

Router / Firewall – The "traffic cop" of your network. It controls what comes in or goes out and keeps things safe, protecting your network from hackers or unwanted traffic.

Switch – A "power strip for network cables" that connects many wired devices together. Helps organize all your wired gear (computers, cameras, TVs).

Wi-Fi / Access Points – The devices that create your wireless network, allowing phones, laptops, tablets, and smart TVs to connect.

Guest Network – A separate Wi-Fi for visitors and attendees. Keeps your internal systems (office computers, giving, etc.) safe from guest devices.

Backup Power (UPS) – A battery that keeps key devices running briefly during power loss, preventing your livestream or router from crashing during short outages.

Network Security – The locks and alarms for your digital systems. Protects personal data, finances, and livestreams from being hacked.

VLAN or Segmentation – Splitting your network into sections (like "office," "AV," "guest"). Keeps systems separate so one problem doesn't affect everything.

Best Practices Checklist

  • Separate your networks: Staff/office, AV tech, and guest Wi-Fi should be isolated.
  • Use wired connections for anything important (like streaming computers or sound desks).
  • Keep your gear updated with firmware updates, antivirus, and system patches.
  • Label and document everything — cables, passwords, devices.
  • Backup your data both onsite and in the cloud.
  • Protect your power with surge protectors and UPS for routers and streaming gear.
  • Plan for growth — leave room for a few extra devices or upgrades.
  • Train volunteers on basic do's and don'ts: don't plug random cables or change Wi-Fi settings.
  • Have a tech partner or IT volunteer check things twice a year.
  • Keep it simple — fewer devices, clear setup, easy access = less stress.

Option 1: UniFi Full Stack (Pro-Grade)

  • Router/Gateway: UniFi Dream Machine Pro (UDM-Pro), Dream Router (UDR), Gateway Max/Fiber – All-in-one router, firewall, and controller. Manages the entire network with VLANs, VPNs, and deep traffic insight.
  • Network Switch (PoE): UniFi Switch 24 PoE, Switch 16 PoE, Lite8 PoE, or Ultra – Connects wired devices and powers access points, cameras, and AV equipment via Ethernet.
  • Access Points (Wi-Fi): UniFi U7-Pro / U7 Pro XG (Wi-Fi 7 Access Point) – Enterprise-grade wireless coverage with strong performance and seamless roaming across large areas.
  • Network Controller: Built into UDM-Pro / UDR – No external controller required. View performance, manage VLANs, guest Wi-Fi, and firmware from the UniFi dashboard.
  • Guest Network: Configured via UniFi Network App – Provides fully isolated Wi-Fi access for visitors with optional captive portal (e.g., custom welcome page).
  • Backup Power (UPS): APC Back-UPS 1000VA (or larger) / Cyberpower – Protects critical network gear and prevents reboots during short power drops.
  • Optional - Cameras/Security: UniFi Protect Cameras (e.g., G4 Dome, G5 Bullet) – Integrates with the same UniFi dashboard for unified video and network management.
  • Optional - Outdoor Coverage: UniFi U7 Pro Outdoor (when available) or U6 Mesh – Extends reliable Wi-Fi to outdoor spaces.

Option 2: TP-Link Omada Full Stack (Value-Oriented)

  • Router/Gateway: TP-Link ER605 / ER707 / ER7206 (Omada Gigabit VPN Router) – Central router that connects to the internet and manages network traffic. Supports VLANs and multiple WANs for backup internet.
  • Network Switch (PoE): TP-Link TL-SG2210MP-M2 (10-Port Gigabit Smart PoE Switch) / SG3428XPP-M2 – Powers access points, cameras, and AV gear via Ethernet. Managed through Omada Controller.
  • Access Points (Wi-Fi): TP-Link EAP772 / EAP773 – Delivers high-speed Wi-Fi and supports seamless roaming across campus areas. Mounts cleanly on ceilings.
  • Network Controller: TP-Link Omada Cloud Controller (OC200) or Omada Software Controller (free on PC) – Central management platform for all devices—view traffic, create guest networks, apply updates, and manage VLANs.
  • Guest Network: Created through Omada Controller – Simple setup for guests; isolates them from staff and AV networks.
  • Backup Power (UPS): APC Back-UPS 850VA (or similar) / Cyberpower – Keeps router, switch, and controller running during brief outages.
  • Optional - Mesh Wi-Fi Extenders: TP-Link EAP225-Outdoor – Extends Wi-Fi outdoors for parking lots or event areas.

Option 3: Small All-in-One Solutions

For smaller buildings or simpler needs, a single powerful router may be enough:

  • UniFi: UDR7, Express 7
  • TP-Link: ER706W, Archer BE3600 Pro, Archer BE800, Archer BE400
  • Asus: RT-BE3600, RT-BE82U

Full Stack vs. All-in-One: Which is Right for You?

When a Larger Stack is Better:

  • You have multiple buildings / long distances / thick walls / large sanctuary needing many access points.
  • You expect many simultaneous heavy-users: streaming, multiple cameras, live video, AV routing, etc.
  • You want strong segmentation: guest network separated from sensitive/admin network, possible separate AV network, etc.
  • You want to expand over time: more switches, more APs, adding cameras/security, future-proofing.
  • You have someone (staff or volunteer) who can handle more complex network maintenance.
  • You want redundancy / backup internet / high reliability during critical events.

When an All-in-One is Probably Enough:

  • Single building, fewer rooms; WiFi coverage is decent with just one or two APs.
  • Your usage is lighter: mostly wifi for attendees, staff offices, some streaming but not heavy multi-camera or AV switching.
  • Segmentation is nice but not critical; you can live with simpler guest WiFi isolation.
  • You are unlikely to expand much; your membership or building won't grow significantly, or tech needs are fairly stable.
  • Staff/volunteers prefer something low-maintenance; minimal setup, few devices.
  • Lower tolerance for cost and less risk in events, but occasional issues are manageable.

Detailed Comparison: Full Stack vs. All-in-One

Performance & Capacity

Full Stack: Can handle many devices, many access points, heavy usage (video, streaming, many WiFi clients). Switching can be optimized; PoE switches power APs/cameras without extra power runs. Upgrades are modular.

All-in-One: Often quite powerful for light to moderate needs. Less hardware to worry about; everything in one box simplifies cabling and power. Usually enough for a smaller church or simpler facility.

Scalability / Future Growth

Full Stack: Very good. If you need more coverage / more wired connections / multiple buildings, you can expand piece by piece. Better segmentation and control (guest networks, AV vs office vs admin vs security).

All-in-One: More limited. Once you hit the capacity of the all-in-one device (number of LAN ports, WiFi coverage, CPU for routing & firewall), you'll need to invest in more gear or upgrade. Mesh or extra APs can help, but at some point you may hit performance ceilings.

Management & Control

Full Stack: More granular control: VLANs, firewall rules, traffic monitoring, bandwidth prioritization, etc. With stacks like Unifi or Omada, you have dashboards, alerts, firmware/version control. More options for redundancy (dual WAN, backup links).

All-in-One: Simpler management, often fewer knobs to tweak. Easier to set up initially. Less maintenance in terms of multiple devices, but less fine control. Some advanced features may be missing or more limited.

Cost

Full Stack: Investment can be spread over time (buy router first, then switches, then APs). In large setup, cost per device tends to drop as you scale (PoE switches, etc.).

All-in-One: Lower upfront cost vs full stack for small needs. Fewer devices, fewer cables, less labor to set up. But if you outgrow it, the upgrade path might require replacing the whole unit or adding more gear.

Reliability / Failure Isolation

Full Stack: If one piece fails (e.g. an AP, a switch), only that part is affected. You can often isolate failures. Redundancy (UPS, backup WAN) is easier with separate parts.

All-in-One: More single points of failure: if the all-in-one router fails, you lose many functions (routing + WiFi + firewall + management). Less redundancy built in. Performance can degrade significantly if things become bottlenecks.

Complexity / Learning Curve

Full Stack: Higher complexity: setting up VLANs, PoE, ensuring compatibility between devices, managing firmware. Requires more time and technical comfort. More devices to maintain, configure, possibly more cable runs.

All-in-One: Simpler to get up and running: fewer devices, less cabling, fewer components to manage. Easier for non-tech volunteers or staff to understand and maintain. Less that can go wrong in terms of configuration.

Flexibility

Full Stack: Lots of flexibility: you can choose which devices, what brands, mix and match where needed. You can locate access points strategically, use different types of APs, use different switches, etc. Better for customizing to layout.

All-in-One: Less flexible: you're bound largely by what the all-in-one supports. If you need unusual features (lots of separate networks, special AV traffic, many wired devices), you may find limitations. Upgrading often means replacing or adding external gear which might defeat the "all-in-one simplicity."

Essential Software Guide for Churches

This guide covers recommended software for handling everything from Sunday morning presentations to daily administrative tasks.

Important Note on Purchasing: Before purchasing any paid software, please contact us. We often have access to non-profit discounts, educational pricing, or existing licenses that can significantly reduce your costs and ensure you get the best value.

Spotlight on Free Powerhouses for Non-Profits

Free Adobe Alternative: Canva Pro (completely free for registered non-profits) and the Affinity Suite provide a powerful alternative to Adobe Photoshop, Illustrator, and InDesign for professional graphic design and publishing.

Free Pro Video Editor: DaVinci Resolve's free version is a Hollywood-grade editor—the best free option for sermons, announcements, and promotional videos. More powerful than many expensive alternatives.

Core Productivity Tools

Office Suite
Recommended: Google Workspace, Microsoft 365, LibreOffice
Use: Word processing, spreadsheets, slides, bulletins, reports
Why It's Useful: Core productivity tools for creating and sharing documents, reports, and presentations. Cloud-based options make collaboration simple, while offline tools keep access reliable.

Presentations & Worship Display
Recommended: ProPresenter
Use: Slides for worship lyrics, sermon points, or announcements
Why It's Useful: Ideal for Sunday services and visual presentations with integrated media and scripture support. Industry standard for churches.

Note Taking / Idea Organization
Recommended: Evernote, Google Keep, OneNote
Use: Sermon prep, planning notes, meeting minutes
Why It's Useful: Helps organize sermon outlines, meeting notes, and planning documents in one accessible location. Great for keeping a running record of church projects, creative ideas, and long-term ministry goals.

Communication & Collaboration

Team Communication
Recommended: Microsoft Teams, Slack
Use: Keep pastors, staff, and ministry leads in touch
Why It's Useful: Provides chat, file sharing, and video meetings in one place for effective communication. Both offer generous free plans suitable for most church teams.

Video Conferencing
Recommended: Zoom, Google Meet
Use: Virtual meetings, small groups, remote volunteers
Why It's Useful: Reliable and easy-to-use for remote meetings, online Bible studies, or team check-ins. Excellent free versions available with non-profit discounts for paid plans.

File Sharing & Cloud Storage
Recommended: Google Drive, Microsoft OneDrive, Dropbox Basic
Use: Store and share documents, graphics, and files among staff
Why It's Useful: Keeps shared files organized and accessible for staff and volunteers from any device. Free storage included with non-profit plans from Google and Microsoft.

Creative & Media Production

Graphic Design & Communication
Recommended: Canva, Adobe Express
Use: Flyers, sermon series graphics, announcements, social media
Why It's Useful: Easy-to-use design tools for creating professional visuals for bulletins, screens, and social media. Canva Pro is completely free for most registered non-profits.

Video & Streaming Tools
Recommended: OBS Studio, DaVinci Resolve
Use: Record or livestream services or announcements
Why It's Useful: Powerful, professional-grade tools for recording, editing, and broadcasting church content. OBS Studio is 100% free and the standard for streaming. DaVinci Resolve's free version is professional-grade.

Music & Audio Editing
Recommended: Audacity
Use: Edit sermons or simple music recordings
Why It's Useful: 100% free tool, perfect for cleaning up sermon audio, removing noise, and producing podcasts with professional sound quality.

Printing & Publishing
Recommended: Canva, Affinity Publisher
Use: Create bulletins, newsletters, posters
Why It's Useful: Allows for quick, professional print-ready materials using customizable templates. Canva Pro is free for non-profits. Affinity Publisher is a low-cost, one-time purchase.

Ministry & Administrative Tools

Forms & Surveys
Recommended: Google Forms
Use: Gather input, registrations, or prayer requests
Why It's Useful: Simple, powerful, and free tool for collecting feedback, event registrations, volunteer sign-ups, or prayer needs from your congregation.

Cybersecurity Guide for Churches

Protecting your church's data, finances, and member information is essential in today's digital world. This guide covers the most common questions and best practices for keeping your ministry secure.

1. Why is cybersecurity important for our church?

Churches often hold personal information—like member contacts, giving records, and volunteer forms—that needs to be protected from theft or misuse. Even small organizations can be targets of phishing, scams, and data breaches.

2. What are the most common threats?

  • Phishing emails pretending to be from pastors, treasurers, or church vendors
  • Malware or ransomware from unsafe downloads or attachments
  • Weak passwords or shared logins
  • Unsecured Wi-Fi or outdated devices
  • Social engineering—scammers tricking staff or volunteers into sending money or information

3. How can we protect our church email accounts?

  • Use Microsoft 365 or Google Workspace with built-in security tools
  • Turn on Multi-Factor Authentication (MFA) for all accounts
  • Never click links or open attachments from unknown senders
  • Verify any financial or gift card requests through a phone call or face-to-face confirmation

4. What are good password practices?

  • Use long, unique passwords for every account
  • Consider a password manager (like Bitwarden or 1Password)
  • Change passwords if you suspect an account has been compromised
  • Never share passwords through email or text

5. How do we keep our computers and software secure?

  • Keep Windows, macOS, and browsers up to date
  • Install and maintain antivirus protection (e.g., Microsoft Defender)
  • Only install trusted applications—avoid free downloads that sound too good to be true
  • Back up important data to secure cloud storage or an encrypted external drive

6. What about our Wi-Fi network?

  • Use strong Wi-Fi passwords and don't share them publicly
  • Set up a separate "Guest" network for visitors
  • Regularly check who and what devices are connected

7. How should we handle sensitive information (donations, member lists, etc.)?

  • Store data in secure, cloud-based church management systems rather than local spreadsheets
  • Restrict access to staff who need it
  • Avoid sending personal information over email or unencrypted attachments
  • Shred old paper records when no longer needed

8. What should we do if we suspect a security incident?

  • Disconnect the affected device from the internet immediately
  • Notify your IT contact or service provider right away
  • Do not pay any ransom or respond to suspicious requests
  • Document what happened and any actions taken
  • If member or donor data was involved, notify leadership so they can respond appropriately

Where can we get help or more information?

Reach out to us — we can assist with setting up secure systems, training, or recovery steps if something goes wrong.

Additional trusted resources:

Jonathan Swena

IT Director

Meet the Director

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